Our certified technicians repair all makes and models of sewing machines, sergers and overlocks on the premises and are available during most business hours. We maintain a large supply of parts, enabling us to achieve quick turnarounds on repairs. As a testament to our service proficiency, the Harford County Public School System has chosen to have us maintain their machines.
We require a $20 estimate fee when a sewing machine is brought in for service. While other stores offer "free" estimates, we believe this fee is appropriate considering we spend up to 30 minutes diagnosing a machine, writing up a complete estimate and reviewing this with the customer by phone before proceeding with the repair. This estimate fee is credited towards the repair if we received authorization to proceed, so ultimately there is no extra cost to the customer. If customer determines the repair is not worthwhile, we offer to credit the estimate fee towards the purchase of a new sewing machine.
Supplies and Parts
Needles, bobbins and presser feet are stocked for most makes and models. We also carry many frequently used parts and offer to order those that we do not stock. These items can be picked up from our store or shipped to your location.
Service and parts are available for all brands including Bernina, Babylock, Bernette, Brother, Consew, Elna, Janome, Juki, Montgomery Wards, Necchi, New Home, Pfaff, Riccar, Sears Kenmore, Simplicity, Singer, Tacony, Viking and White.